Payment is required at the time you place your linen rental order. Method of payments accepted are: Check or Money Order, Visa or Mastercard.
If you pay for your linens by check or money order, a credit card will also be required to be on file as a security in the event of lost or damaged linens.
When paying with check, the check must be received a minimum of two weeks prior to linen delivery. Please make checks payable to Spic-N-Span. Please include a copy of your invoice when mailing your check. There is a return check fee of $30.00 for all returned checks.
All linens are billed by the week. If you stay less than a full week, the full week rate applies. If you stay multiple weeks then weekly price is multiplied by the number of weeks and each week dirty linens are picked up and fresh linens for the next week are delivered.
Cancellations/Refunds/Credits
Cancellations of linen rental orders made at least 72 hours in advance are entitled to a full refund. Cancellations made after that time will not be refunded.
Missing or Damaged Items
Any missing or damaged linens are subject to an additional charge. Please… Our linens are for human bodies not auto bodies, boats, trailers, pets, cleaning, bathmats, suntan lotion removal or makeup removal. If you choose to launder linens during your stay, please wash whites with whites only and colors with colors only in cold water. Missing or damaged items replacement cost are as follows:
Laundry Bag – $15
King Flat or Fitted Sheet – $17
Queen Flat or Fitted Sheet – $15
Full/Double Flat or Fitted Sheet – $13
Twin Flat or Fitted Sheet – $11
Pillowcase – $3
Bath Towel – $10
Hand Towel – $6
Washcloth – $2
Bath mat – $5
Beach Towel – $13
Kitchen Dish Towel – $2
Kitchen Dish Cloth – $2
You do not need to launder linens prior to return. Simply place all rented items back into the laundry bag with list provided and we will take care of the rest.
Delivery and Pickup Services
Spic-N-Span requires a minimum order of $40.00 for delivery April-September, and a $60 minimum order for delivery October-March.
Linens are only delivered, prices do not include making beds. Beds can be professionally made at an additional fee of $5 per bed, provided Spic-N-Span has access to the vacation unit, and would be performed at the time of delivery.
Spic-N-Span delivers pre-ordered linens to your vacation location within ten miles of our office location on your date of arrival, if there is a location available to leave the linens.
If you choose to pick-up the linens at our office and return them to our office this has to be done within the open hours of operation. All linens have to be returned by 12 noon on the date of departure, Monday through Friday between 9:00am and 5:00pm (Call 843-448-0743 prior to arrival to make arrangements for after hours pick up or delivery service), or a $50 late fee will be charged to the credit card on file.